---
title: Will the implementation and support of Archangel be seamless?
description: Implementation, systems and support
---

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# Will the implementation and support of Archangel be seamless?

## Implementation, systems and support

Set up will take a minimum of 2 weeks but is determined by the customers participation.  Requirements include but are not limited to:

- User Upload
- Patient Upload
- Formulary Upload
- Treatment Plan
- Distributor Selection

Any initial configuration or customization of **Archangel** will be done by an **Archangel** Account Specialist.  Administrative rights for modifications, additions, deletions are given to the Home Health Care Agency.  The **Archangel** Account Specialist will provide training on administrative rights.

**Archangel** Support is available via phone or email request from 9am-5pm EST Monday-Friday, through our help desk.

**Archangel** is a cloud based platform (Kony) and will not burden your existing computer system.  It can be used on many devices including Apple and Android smart phones, tablets and PC's.  Administrative users would be able to access the web app version of **Archangel** from a PC.

 

- [Get Help](https://knowledgebase.go-archangel.com/migration/knowledge/get-help?hsLang=en)
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- [Wound Assessment & Treatment](https://knowledgebase.go-archangel.com/migration/knowledge/wound-assessment-treatment?hsLang=en)
- [Ordering & Billing Suppplies](https://knowledgebase.go-archangel.com/migration/knowledge/ordering-billing-suppplies?hsLang=en)
- [Care Consultation / Telemedicine](https://knowledgebase.go-archangel.com/migration/knowledge/care-consultation-telemedicine?hsLang=en)
- [Dashboards & Reports](https://knowledgebase.go-archangel.com/migration/knowledge/dashboards-reports?hsLang=en)
- [Connection Modes (Online & Offline)](https://knowledgebase.go-archangel.com/migration/knowledge/connection-modes-online-offline?hsLang=en)
- [Set-up & Manage Your Organization](https://knowledgebase.go-archangel.com/migration/knowledge/set-up-manage-your-organization?hsLang=en)
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- [Technical Requirements & Security](https://knowledgebase.go-archangel.com/migration/knowledge/technical-requirements-security?hsLang=en)
- [Onboarding](https://knowledgebase.go-archangel.com/migration/knowledge/onboarding?hsLang=en)
- [Ostomy & Urology Care](https://knowledgebase.go-archangel.com/migration/knowledge/ostomy-urology-care?hsLang=en)
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# Archangel

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