Get Help
Contact our customer services team via email or phone.
FAQs
Answers to your most common questions!
Training Lessons
View short video lessons on how to use Archangel. Completing the lessons gives you a solid foundation to begin using it in your organization.
Release Notes (Mobile and Web App)
Articles detailing new features, functions and patches for both the Archangel mobile app and the Archangel web app
Wound Assessment & Treatment
Add new or work with existing patients, take wound images, measure wounds, and create patient treatment plans based on wound bed characteristics.
Ordering & Billing Suppplies
A vast array of medical supplies can be ordered, tracked and delivered to any location in 1-3 days. Bill directly to your PO or to patient insurance.
Care Consultation / Telemedicine
Your clinical team can connect with each other or with a patient immediately or via a scheduled time. Connect by video, audio or direct message.
Dashboards & Reports
See real-time clinical and business performance data. Gain insights and target improvements to improve healing outcomes.
Connection Modes (Online & Offline)
Learn about how Archangel works seamlessly with or without a WIFI or data connection.
Set-up & Manage Your Organization
Set products as On or Off Formulary, set mobile screens and frequencies, batch upload users and patients.
Set-up & Manage Users
Add users from your team, assign roles and credentials, and learn how to manage user ID and password.
Technical Requirements & Security
Explains the mobile device and browser requirements to run Archangel. Presents HIPAA compliance and security features.
Onboarding
Everything you need to know (step-by-step) to get up and running on Archangel!
Ostomy & Urology Care
Order ostomy and urology products within the Archangel App and have them shipped to you or your patient and billed to a PO # you provide.
Patient/Caregiver Portal
Video Calling or Chat w/ Provider Clinician; View wound, assessment & treatment information; Upload wound images; Cash pay for medical supplies
Demonstration Videos
Take a guided tour of the high level features, functions and benefits of the Archangel Wound Care Platform.
