What is the process to bill and ship orders?

We answer this important question in the link below . . .

 

⇒  Click here

 

Key Points:

  • Orders placed in Archangel follow a process flow and change status depending on where the order is in the flow
  • Click the link at the top of the article to see the process flow diagram
  • The Archangel Triage Team exists to ensure patient private insurance (non-Medicare) orders are billable and the team finds a biller to bill the order
  • The Triage team accesses a network of billers and works to find a biller to bill the order
  • Orders that are ready to bill are picked, packed and shipped
  • Orders that are not able to be billed are eventually cancelled

What happens during the "In Triage" Status?

1.Triage team changes Archangel status from “Approved” to ”In Triage” and begins work on the order

2.Triage team ensures all information for the biller is present

3.Triage team ensures dressings are billable for wound

4.Triage team creates and sends Rx to Prescribing Clinician for signature

5.Triage sends biller wound documentation and signed Rx to Biller for approval

6.Triage changes Archangel status to “Ready to Pick & Pack” for Biller approved orders OR “Cancelled” (in the event the order cannot be billed)